Military storage questions.
Straight answers for PCS, deployments, and military families. Still stuck? Email support@packshipandstore.com.
Shipping
- How far ahead of my PCS should I order boxes?
Order boxes as soon as your timeline is clear — ideally 2–3 weeks before you need pickup. That leaves room for delivery, packing, and a carrier pickup before you clear housing. Short-notice PCS? Order immediately and tell support your report date so we can help sequence it.
Billing
- What if my orders change or get cancelled?
Change of plans happens. Cancel storage anytime from your account — no long-term contract. Boxes already in the warehouse stay until you ship them back or end the subscription; you'll only pay for storage through your last billing period.
General
- Does this replace my government-arranged household goods move?
No. Field Division is private box storage — it does not replace your government-arranged household goods (HHG) move. Use us for overflow, timing gaps between stations, or items you want held outside the HHG shipment.